Our offices

  • United Kingdom
    Hoxton Mix
    86-90 Paul Street
    London EC2A 4NE
  • Poland
    Fronton Business Centre
    ul Kamienna 21
    Krakow 31-403

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Our process - A clear path from idea to impact

Personal, empathetic, and business‑focused. We move from problem to shipped outcomes through small bets, short feedback loops, and AI‑assisted delivery.

Facilitated workshop during Listen & Diagnose phase

Listen & Diagnose

Align on outcomes and constraints quickly. We map business goals, talk to stakeholders, sample real signals (analytics, support, sales), and capture risks and assumptions.

AI helps summarise interviews and surface recurring themes so we can frame the problem clearly and choose what matters most.

Included in this phase

  • Stakeholder interviews
  • Signal sampling (analytics, support, sales)
  • JTBD sketch
  • Risks & constraints log
  • Outcome metrics (hypothesis)
Developers shaping a solution together (Shape & Build)

Shape & Build

Turn insight into a small, testable plan, then ship a thin slice with guardrails. Together we sketch solutions, evaluate feasibility, and prioritise a few high-leverage bets using clear acceptance criteria.

AI helps create wireframe variants, draft criteria, and accelerate code and tests while we focus on architecture, clarity, and quality.

Included in this phase

  • Solution sketches (wireframes)
  • Feasibility & scope checks
  • Prioritisation
  • Acceptance criteria
  • Tracking plan & instrumentation
  • Thin-slice delivery plan
Reviewing product metrics after release (Ship & Learn)

Ship & Learn

Release incrementally, validate in production, and learn from real usage. Roll out safely with feature flags and automation.

Roll out gradually, measure against agreed metrics, and publish a decision memo to shape the next iteration. AI summarises feedback and signals so we separate noise from insight and move thoughtfully.

Included in this phase

  • CI/CD
  • Gradual rollout (feature flags)
  • Observability & dashboards
  • HEART review and feedback loops
  • Decision memo & next steps

Principles - Lean, empathetic, outcome-led

Short feedback loops over big launches. Evidence before opinion. Guardrails by default. Collaboration that respects time and attention.

  • Small bets. Thin slices reduce risk and put value in users’ hands faster.
  • Evidence first. HEART and RICE guide decisions; metrics drive iteration.
  • Guardrails built-in. Feature flags, tests, and observability from day one.
  • Calm scalability. Simple architectures and design systems that scale without drama.
  • Privacy & accessibility. Respect for users means shipping inclusive and responsible software.
  • Time well spent. Fewer meetings, clearer decisions, and more time in flow.

Tell us about your project

Our offices

  • United Kingdom
    Hoxton Mix
    86-90 Paul Street
    London EC2A 4NE
  • Poland
    Fronton Business Centre
    ul Kamienna 21
    Krakow 31-403